Resources

Onsite Training, Soft Skills Training, Courses, Classes, Workshops, Seminars

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Soft Skills Training ResourcesResources

We regularly list articles, ebooks, handouts, and links to products we believe will be of interest to our clients and site visitors. Click on the links below to explore.

Articles and Digital Publications

Free Customer Service Resources

Free Etiquette Resources

Free Leadership and Supervision Resources

Free Time Management Resources

Free Sales Resources

Free Train-the-Trainer Resources

Free Business Writing Resouces

 

Books, Videos, and Other Media

Participant Guides

Several of our participant guides are available for purchase via Amazon.com.  If you are a facilitator and need a program guide for participants, you can buy one for each person attending and pay no additional fees to conduct the course.  If you are an individual interested in the topic, the guides may also be of interest.   All guides are copyrighted.  You may not reproduce them on your own.

Case Studies

One of the things that we are well know for is our case studies.  We are in the process of developing reproducible materials for facilitators.  Currently we have on title available.  Click on the link above for additional information.