Find this course by searching for: supervisor training, new supervisor training, supervision skills training, supervisor training, management training, leadership training, supervision skills corse

Supervisor Training

Supervising Basics:
Managing People Made Easy

Available Formats

• Half Day
• One Day

Program Overview

This workshop is designed to help participants overcome many of the supervisory problems they will encounter in their first few weeks as a boss. Dealing with the difficulties a new supervisor encounters isn't easy, but it doesn't have to lead to discouragement.

Program Objectives

At this program's conclusion, participants should be able to:

• Adjust to the role of supervisor with confidence and assurance that they can handle the position.
• Further develop their skills in listening, asking questions, resolving conflict, and giving feedback to employees.
• Use a technique for giving employees clear instructions.
• Employ strategies to deal with personnel challenges such as hostility, complaints, and laziness.
• Understand the importance of developing good relationships with employees and peers.

The following outline highlights some of the course's key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s).

Course Outline

From There to Here: Making the Transition

In the opening discussion, participants will discuss how their role changed when they became a supervisor. They will also work on developing solutions to common concerns of new supervisors such as, "How do I make sure employees recognize my new role and respect my position as a supervisor?"

Ready, Set, Go: Setting Goals

In this segment, participants will set some SMART goals to help them succeed. They will also discuss the value of short- and long-range planning.

Asking and Responding: Knowing How to Question and Answer

During this part of the program, participants will learn about and practice active listening skills. They will also practice asking good questions and waiting for the answers to those questions.

I Have Something to Tell You: Giving Feedback

Giving feedback is one of the most important skills for a supervisor, yet it can be the trickiest and most difficult management task. This segment will help participants master this invaluable skill.

Mediation, Please: Managing Conflict

Unfortunately, supervisors are often called in to mediate conflicts. Participants will learn two different processes for managing conflict, and then they will practice those processes during this part of the program.

Different Types: Dealing with Difficult Employees

In this final segment, participants will discuss how to deal with four common types of problem employees: the needy, the lazy, the hostile, and the complaining.

At the end of this session, participants should understand the role of supervisor and what it takes to be successful while managing others.

Find this course by searching for: supervisor training, new supervisor training, supervision skills training, supervisor training, management training, leadership training, supervision skills corse

This outline adapted under license